DOCROUNDUP GUIDE
Who receives email updates?
Client submissions and messages notify the request sender. Owner copies are optional and off by default. Manage these choices in Settings → Notifications & reminders.
Go to the steps ↓The sender receives updates
When enabled, Items sent for review and Client messages go to the team member who first sent the request. Creating a draft does not make you its sender. Resending or retrying does not change who receives updates.
Optional owner copies
In Settings → Notifications & reminders, enable Also notify the owner to copy the owner on teammates’ client updates. It is off by default. The owner receives only one email for requests they sent.
When a sender leaves
If the sender no longer has access, updates go to the owner. For older requests without a recorded sender, the creator is used, then the owner. Recipients must have verified email addresses.