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DOCROUNDUP GUIDE

How AI document checks work

When enabled, AI compares an uploaded document with the requirement title and instructions and suggests what may need a closer look. You preview the file and decide whether to accept it or request a replacement.

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AI DOCUMENT CHECK
Bank statementAugust 2026
RequestedAugust 2026
Uploaded
Bank statementJuly 2026
RequestedAugust 2026
Uploaded

Your client uploads the requested documents.

Make the request specific

Use a clear document title and instructions. If you need a particular month or period, include it in the request. For example, ask for a complete bank statement for August 2026 rather than simply asking for a file.

Read the result

Use the suggestion to decide what to inspect, then preview the document yourself. A suggestion does not prove authenticity or accuracy, and AI never accepts an item for you.

What AI suggestions mean
SuggestionWhat to do
Appears to matchNo obvious mismatch was found. Preview the document and check that it meets your request before accepting it.
Possible mismatchCheck the highlighted reason, such as a different document type or period. Request a replacement only after reviewing the file.
InconclusiveThe check could not establish a reliable result. Review the document manually.

If a check is still running, unavailable or your allowance is exhausted, you can still review permitted uploads yourself. The limits and data-handling details are below.

August bank statement with an AI suggestion that no obvious mismatch was found
A matching document still needs your review. AI does not accept the item for you. View larger screenshot (opens in a new tab)

Make the final decision

Preview the document yourself. Accept the item if it meets your request, or choose Request replacement and explain what the client should correct. A submitted file remains awaiting review until you make that decision.

Wrong-month bank statement with a possible mismatch warning and review actions
A wrong-period file triggers a possible mismatch. Preview it before deciding whether to request a replacement. View larger screenshot (opens in a new tab)

Know the limits

Checks depend on the workspace’s settings and monthly allowance. Supported AI checks are limited to 8 MB and 20 PDF pages per document, with additional processing safeguards. If a check is unavailable or the allowance is exhausted, you can still review permitted uploads yourself. Enabled checks send document contents to the configured AI provider; see the privacy notice for data handling.

Read about document data and AI providers.